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Customer Support

  • Total activity 9
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Activity overview

Latest activity by Customer Support
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    Customer Support created an article,

    How can I return my order?

    We do offer refunds for products purchased directly from us which are returned in the same condition that they were received in, with tags and liners intact. If you would like to arrange a ret...

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    Customer Support created an article,

    I've received a faulty product.

    Should you receive a product that is defective or has a fault, we will happily look into offering a resolution. Please contact our support team about this from here with the following informat...

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    Customer Support created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

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    Customer Support created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

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    Customer Support created a post,

    What is the community?

    The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

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    Customer Support created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

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    Customer Support created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more