You will have 30 days from the date the product is delivered to you to let us know that there is a problem and whether you would like a refund or a replacement. Once we have acknowledged that you would like a refund or a replacement, we shall provide such a refund or replacement within 14 days from when we receive the returned goods. If you have asked for a replacement and the replacement is still faulty, you will have 6 months to either get a refund or ask for a price reduction.